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How to Talk So People Listen: Connecting in Today's Workplace, by Sonya Hamlin
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At a time when it's harder than ever to get and keep people's attention, we could all use some help. Enter Sonya Hamlin, author of the now classic How to Talk So People Listen (1988), and one of the country's leading communication experts. In this revised and updated edition, Sonya Hamlin, arguably America's leading communication expert, shows us how to successfully capture people's attention so that they listen, understand, and are persuaded by your message –– especially in the plugged–in, fast–paced, visually–driven atmosphere that is today's workplace.
Whether making a presentation to a large audience or dealing one–on–one with a client or colleague, or communicating by E–mail, Hamlin teaches us that one of the keys to making people listen is to think about and respond to what motivates them – namely, self–interest. She then provides tools to assess others' self–interest and use it to get them to listen to your message. Hamlin also explains how to capitalize on the latest visual aids we have at our disposal today. We learn to determine what information needs or lends itself to visual presentation, and how to make visuals active, so that they serve as an extension of the speaker. In HOW TO TALK SO PEOPLE LISTEN, you'll also find practical information on how to understand your audience, how to encourage your listeners to trust you, and how to be yourself when you're on the podium.
- Sales Rank: #571467 in Books
- Published on: 2006-12-12
- Released on: 2006-12-12
- Original language: English
- Number of items: 1
- Dimensions: 9.00" h x .84" w x 6.00" l, .78 pounds
- Binding: Paperback
- 336 pages
Review
""How to Talk So People Listen is an invaluable guide to communicating simply and well in virtually any setting....essential to developing an effective management style....Sonya can write as she speaks: clearly and concisely."-- James W. Walker, Jr., General Counsel, CIGNA Corporation"This book should be read by everyone. There is an art to success: listening. No one articulates and reveals this secret more than Sonya. She is an expert in the field."-- Thomas P. (Tip) O'Neill, Jr., Former Speaker of the House of Representatives"Sonya's book offers both insight into the communication/negotiation process and helpful, clearly illustrated examples on how to impove the prospects for success both for the knowledgeable practitioner and those just embarking upon their career. I recommend it to both."-- Chris G. Andersen, Vice Chairman, Paine Weber, Inc."Hamlin provides guidelines, insights and advice that are patently useful. There are many innovative strategies....This is a compendium of tested techniques that can help readers to improve communication on the job and elsewhere."-- Publishers Weekly
About the Author
Sonya Hamlin, an award-winning television talk-show host, consults and coaches America's Fortune 100 companies and executives including JPMorgan Chase, American Express, IBM, Lehman Brothers, Bayer Corporation, and ExxonMobil. She has taught at Oxford, the Harvard Law School, the John F. Kennedy School of Government, and the MIT Sloan School of Management. Hamlin appears on network television as a communications expert and analyst and is the author of the best-selling What Makes Juries Listen TODAY.
Most helpful customer reviews
3 of 3 people found the following review helpful.
A must have!
By Amit Patel
This excellent book is a must for everyone who wants to communicate more effectively with everyone. The book begins by helping the reader understand the four personality types.Through this information the reader can better understand how to shape his/her message for maximum impact. It then explains the complexities of giving a presentation and finishing with lots of ideas and instruction on crafting your message. This is one book I know I will reach for often and recommend it to anyone who wants to present effectively.
5 of 6 people found the following review helpful.
How to Talk So People Listen: Connecting in Today's Workplace
By Neal A. Hartman
Sonya's book does an excellent job of identifying the different communication styles and strategies between Generation X and Y and baby boomers, all of whom are working together in today's diverse organizations. Yet the fundamental message is about the importance of face-to-face interactions and "How to Talk So People Listen" details simply and clearly the essentials of effective communication whether talking one-to-one or presenting to a room full of people. The book underscores the importance of listening and provides an outstanding section on leading successful meetings. "How to Talk So People Listen" is a practical guide for thinking strategically about a range of communication interactions. This book is a tremendous reference for anyone who values the art and skill of effective communications.
5 of 6 people found the following review helpful.
Great guide for workplace - regardless of your rank
By Stephanie Berkowitz
Wow-what a guide! How much more effective an employee, coworker, and supervisor I would have been in the past years had I had this manual at my side. The conversational delivery is so comfortable, and it helped me discover the places where I have been ineffectual, especially in communication complex issues. Thanks for putting into writing what so many of us need to know to be more effective in the workplace.
See all 15 customer reviews...
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